Mstransfers is fully licenced by the Greek ministry of tourism. All our drivers are fully-licenced and have gone through extensive in house training to ensure that their driving, knowledge, safety and customer service skills are the best in the business. All our vehicles are rented by vehicle and service offered and not by person.
All reservations must be made at least 12 hours in advance for online bookings. The customer will then be notified as soon possible, or within 6-24 hours (depending on the reservation time and date) whether or not the company can provide the service. The payment methods are remittance to our account or cash.
In case of cancellation 7 days prior your reservation you will lose 12% of the deposit, in case of cancellation 48 hours prior to your reservation you lose 40% of your deposit, in case of not showing up, all deposits will not be refundable.
Company is not liable in the event of mechanical breakdown (all our vehicles are new and well-maintained) while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. Alcohol consumption and drug use is prohibited by law. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
Smoking is not permitted in some of our limousines and this is left to the discretion of the driver. Overtime pay will apply after the first 45 minutes of prearranged time described on the run sheet.The company can not be hold responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted roads, accidents, etc).
The company can not hold responsible for articles left in the vehicles. Balances are to be paid to the driver on the run date before the beginning of the run. Vehicles cannot be loaded beyond seating capacity.
All passengers are insured while remaining in the vehicle, mstransfers operates all year round 24/7.